Privacy Policy for HelloButter Inc.

Effective Date: 7/11/2025

HelloButter Inc. (“we”, “us”, “our”, or “Hellobutter inc”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our web application, mobile services, and any other tools or services provided through our platform (collectively, the “Service”).

Information We Collect

Information You Provide

  • Account details (name, email, username)
  • Billing info (payment method, billing address)
  • Uploaded content (media files, tasks, analytics)
  • Client and team data (usernames, roles, connected accounts)

Information We Automatically Collect

  • Log data (IP address, browser type, device)
  • Usage data (actions taken in the app, session duration)
  • Analytics (performance metrics, platform activity)

How We Use Your Information

We use the information to:

  • Operate and improve Butter’s services
  • Provide customer support and onboarding
  • Facilitate payments and subscription management
  • Customize your dashboard and content recommendations
  • Ensure security and prevent fraud
  • Comply with legal obligations

How We Share Your Information

  • We never sell your data. We may share limited data with:
  • Service providers (e.g., hosting, analytics, payment processors)
  • Legal authorities if required by law or to protect our rights
  • Team admins within your organization, if you’re part of a team account

Data Storage & Security

  • Data is stored securely using industry-standard encryption and access control.
  • Media and performance data are hosted on our private infrastructure or trusted third-party cloud providers.
  • We retain your data only as long as necessary for service delivery and compliance.

Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal information
  • Request data deletion
  • Object to or restrict processing
  • Export your data

To exercise your rights, contact: support@hellobutter.io

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Measure app performance
  • Analyze usage patterns

You can control cookie preferences through your browser settings.

Third-Party Services

Our service may link to or integrate with platforms like:

  • Instagram, TikTok, OnlyFans (via user-provided links)
  • Analytics tools (for performance tracking)

These services have their own privacy policies.

SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from HelloButter Inc related to your account, onboarding, product updates, scheduling, and support communications.

These messages may include, but are not limited to:

  • Appointment confirmations and reminders
  • Account setup and onboarding messages
  • Product updates, service notifications, and important operational alerts

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and country.

Regional Compliance

We comply with applicable SMS, privacy, and electronic communications regulations, including but not limited to:

  • United States: Telephone Consumer Protection Act (TCPA) and A2P 10DLC requirements
  • United Kingdom: UK GDPR and Privacy and Electronic Communications Regulations (PECR)
  • Australia: Spam Act 2003 and Australian Privacy Principles (APPs)

SMS messages are sent only to users who have provided explicit consent or have an existing relationship with HelloButter Inc in accordance with applicable laws.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications unless you explicitly re-subscribe.

For assistance, reply HELP or contact us at support@hellobutter.io.

Data Usage and Privacy

We respect your privacy. Your phone number and SMS interaction data are used solely to deliver relevant communications and operate our services.

We do not sell or rent your phone number to third parties. SMS data may be processed by trusted service providers strictly for message delivery, routing, and regulatory compliance.

Your information is handled in accordance with this Privacy Policy and all applicable data protection laws in the jurisdictions in which we operate.

Children’s Privacy

Butter is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by email or through the app.

If you have any questions or concerns, contact us at:

HelloButter Inc.

Email: support@hellobutter.io

Butter